Have you heard about the new product from Amazon called Facebook Messenger Bot? It will help humans in communicating with each other on Messenger, Twitter, Facebook, and many more social networks! This product is basically a chat bot software that interacts with users of Messenger chat. How does it work?
A messenger bot is basically a program that uses an artificial intelligence (AI) system to chat with customers in Messenger. Simply put, these bots understand what's being said and can then form a response in a much more human like way. Think of the chat bots that you usually see on chat rooms such as AOL or Yahoo! 360. These programs are generally used by businesses and online businesses for customer support or answering questions from customers.
The new bot on Facebook called Messenger Bot has something more than a simple chat function. Unlike the other bot on Messenger, this one will actually browse through pages and click pictures that it finds to match your friend's interests. For example, if your friend is interested in the latest iPhones and iPads, it will take them to a page full of pictures of the latest models and newest gadgets. The customer service function of the bot also lets the user to answer a trivia question that involves an image of the product that it is trying to suggest.
This new application can be found by going to the main Messenger Bot section on Facebook. You will also find Facebook Messenger Bot for a lot of other social networking websites including, but not limited to, Twitter, Facebook Live, MySpace, and the like. Basically, it works the same as the normal live chat apps that you see on most websites.
On the other hand, these bot programs may be even more useful for businesses looking for customers. With the ability to browse through pictures, browse through different pages, and even respond to messages, a business owner's productivity can increase tremendously. Since messenger chatbots are used for customer service functions, having a program that performs all of these functions allows a business owner to spend more time talking to potential customers instead of doing other more distracting tasks. As you can imagine, this feature can drastically cut back on employee burnout.
These automated bots have another advantage as well. They allow you to expand your customer service offerings. Instead of only being able to support the needs of your current customers, you can broaden your business by offering chat programs to other local merchants. In fact, some customers prefer to use chat bots over live chat representatives because they can do things like post coupons and specials without having to go into each store individually.
There are two main types of Messenger Bot systems that are being used today. The first is known as Daniel's customer service bot and is similar to the automated bots we saw above. This type of chatbot is specifically designed for Daniel's customer service needs. It will automatically post coupons and specials for customers to use when they visit certain stores. The other main type of bot is the general-purpose bot. This is usually used for general chat purposes and does not carry the specific function of a customer service bot.
Regardless of which of these types of chat bots you choose to use, you are guaranteed to save money. Many websites have a discount code area where you can find different coupons for products. Chances are, if the coupon is for a certain product, more than one website might have it, making it easy to save big on your purchases. Messenger Bots will definitely improve the efficiency in which you run your business. You may even find that you want to get one so that you can order from other websites and give your customers the option of chat with you while shopping.